Terms of Use
Discover the terms of use of Lead-express and the rules that govern our service.
Introduction
Welcome to Lead-express. These terms of use ("Terms") govern your use of our automated prospecting service. By accessing or using our service, you agree to be bound by these Terms.
Service Description
Lead-express is an automated prospecting platform that allows:
- Automated scraping of prospecting data
- Automated sending of personalized email campaigns
- Automated management of phone calls
- Analysis and tracking of prospecting performance
User Obligations
Authorized use
- • Comply with applicable laws and regulations
- • Use the service only for legitimate purposes
- • Respect intellectual property rights
- • Maintain confidentiality of your credentials
Prohibited use
- • Spam or unsolicited communications
- • Data collection without consent
- • Violation of others' rights
- • Illegal or fraudulent activities
Compliance and Legality
GDPR Compliance
Our service is designed to be compliant with the General Data Protection Regulation (GDPR). You are responsible for:
- Obtaining explicit consent from contacted persons
- Respecting the right to object and deletion
- Maintaining a record of processing
Anti-spam laws
You must comply with all applicable anti-spam laws, including the French law "Pour la confiance dans l'économie numérique" and the European directive on privacy and electronic communications.
Service Availability
Availability
We strive to maintain 99.9% service availability. However, we cannot guarantee uninterrupted availability due to maintenance, updates, or circumstances beyond our control.
Maintenance
We reserve the right to perform scheduled or emergency maintenance. Users will be notified whenever possible of planned service interruptions.
Billing and Payments
Billing terms
- Rates are indicated in euros including tax
- Payment in advance according to the chosen subscription
- Automatic billing for recurring subscriptions
- Refund according to our refund policy
Limitation of Liability
To the extent permitted by law, Lead-express cannot be held liable for indirect, consequential, special or punitive damages resulting from the use of our service.
Our total liability shall not exceed the amount of sums actually paid by the user in the 12 months preceding the event giving rise to the damage.
Termination
Termination by user
You can terminate your account at any time through your account settings or by contacting us. Termination takes effect at the end of the current billing period.
Termination by Lead-express
We reserve the right to suspend or terminate your account in case of violation of these terms of use or fraudulent activity.
Changes to Terms
We reserve the right to modify these terms of use at any time. Important changes will be notified to you by email or via our platform. Your continued use of the service after publication of the changes constitutes your acceptance of the new terms.
Contact
For any questions regarding these terms of use, contact us: